E-mail
There are a number of ways to access your
Email while mobile, the best method for you will depend on where your
emails are currently stored and the type of device you want to use to
view them.
If your emails are stored on a company mail
server you may try redirecting them to an ISP based mail account. This
will allow you to pick up your emails from any Internet access point world-wide
but as it circumvents your company security policies it may not be allowed
or may even be blocked.
If your company uses Microsoft Exchange
Server then it is easy to set up a redirection (or copy) to a web based
pop email account - just make sure it is a server side redirection otherwise
it will not work until you actually log into your network.
To summarise the options for to retrieve
emails from a mailserver located on a company network:
Configuring for Internet based email access
Mobile e-mail
may be divided into two separate tasks - sending and receiving as these
use different Internet devices for transmission.
ISPs usually provide both a POP server(where your emails are stored ready
for download) and an SMTP server(a Internet device that allows upload
of emails ready for transmission) with a single authentication when you
dial into your account.
When accessing from a mobile device using GPRS you will not necessarily
be authenticated on your ISPs system, and this will require a slightly
different configuration to work.
The ideal situation is that you will be able to
send and receive emails wherever and however you are connected. A problem
associated with accessing your email with multiple devices, is where to
store the emails. If you use POP to download to your Laptop, then they
will not be available on your PDA. So you sync your PDA to your Laptop
and then download further emails using GPRS when out of the office (remembering
to 'leave a copy on server' so that you they are available when back in
the office). Synching devices again later will update both but there are
risks that items will be lost.
Sending
To send an e-mail one would normally use the SMTP
server associated with your e-mail mailbox (provided by your ISP). You
will be authenticated when you log into (dial up) your ISP and this device
would then allow you to upload your e-mails before routing them on towards
their destination.
The first potential problem with mobile access
to an SMTP server is authentication. Accessing through GPRS may not provide
the authentication information required by your ISP which will usually
not allow you to send emails.
To overcome this a SMTP server that allows authentication must be used
- not all ISPs will provide this. If yours does not, then your GPRS network
supplier should be able to provide one - this does not effect the contents
of your emails in any way - the 'from' field will remain the same.
Many SMTP servers allow for a separate username/password authentication
which is usually supplied by your e-mail application. Unfortunately, this
is not supported by PocketPC's built-in email application (pocket outlook).

Receiving
Receiving is more straightforward than
sending as authentication is usually carried out between your email
application and the POP server every time you download emails - your
email package will send a username/password every time you check for
mail. This will still work when using GPRS and should not need changing.
NOTE: None of the methods described above effect the contents
of the email or even the 'from' or 'reply to' addresses in any way -
they just provide alternate delivery mechanisms totally transparent
to the sender.
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